Frequently Asked Questions (FAQ)
How do I place an order?
First, create an account found on the top of the page that says “My Account”, then just click on “create an account.” Then just provide us with some very basic information (name, email, etc.) and you’re all set. While creating your account, you can also sign up to receive exclusive offers and discounts.
You can get started by visiting our site’s shop page. Once there, you can choose your print type, input the needed information, and add it to your shopping cart. Then, you can immediately purchase through our easy-to-use self-checkout system.
Don’t see the sign type or design template you’re looking for? Or maybe you just aren’t the “creative type?” No problem – contact us here anytime and we will help you get the print you need.
How do I know that TaxMarketingServices.com received my order?
You will receive an email from us confirming your order; this is sent to you upon checkout. You’ll also receive an email once your order has shipped. By creating an account, you can check the status of your order at any time. You can also check your order history on the Order History page under My Account.
What happens after I order my print?
Once you check out, your design is sent to our state-of-the-art production facility where our design team and quality assurance technicians ensure it’s ready to go to the printer. We then schedule it to be printed and fabricated. Our quality team gives it another look to verify the quality, and then sends it on to shipping; once there, it’s hand-wrapped, packaged, and turned over to UPS to be shipped to you.
Can I make a correction to my order after it has been submitted?
Immediately contact us after placing the order or within 12hours. If a change is necessary, contact us right away at 609-608-9058 we’ll help you make those changes as long as your call is placed within minutes of ordering. We cannot guarantee that changes can be made to any orders that have already been placed.
How do I cancel an order?
Canceling your order must be done within minutes of placing the order or the status is not yet being processed. Please contact us immediately if you wish to cancel your order. We cannot guarantee that your order can be canceled. If you have an account with us, you can check the status of your order (“my account” > “my orders”) to see if you can cancel a particular order.
What types of payment do you accept?
At this time, we accept Visa, Mastercard, American Express, and Discover credit cards through our online checkout.